RETURNS AND EXCHANGES

If you need to return or exchange your item(s), you must do so within 14 days of purchase.

The items must be in original condition - not to be worn, washed or damaged. 

If an item is returned and is not in original condition, we will not accept the return and you will not be entitled to a refund. 

WHAT YOU NEED TO DO

E-mail us at aussieforbys@gmail.com and let us know what item/s you wish to return and why.

 

EXCAHNGE ITEMS

If you need to exchange your item for a different size or colour, please take note of the following;

INCLUDE an Australia Post PARCEL POST PREPAID Satchel with YOUR return so we can send you your exchange item.

You are responsible for safely packaging and posting your return to ensure we receive it back in resalable condition.

As soon as your parcel arrives, we will send your exchange items out in the satchel that you provided.


REFUND PROCEDURE

When we have received your item for Return, and the conditions for return are satisfied, a refund will be completed via your method of purchase. This can take up to 7 to 14 days depending on the method of your purchase.